Bentley is supporting Work from Home for our MicroStation users. Here’s some information that we have consolidated in the form of Wiki links and Blog articles to help you stay productive while working from home.
Guidance on Bentley Communities
Here are a few links that will help you with Work from Home activities:
- Taking your PC Home
- Internet Connectivity
- Slow file open performance over Wi-Fi
- VPN connection to your OrganizationRemote Access and Virtualization
- Gray screen and not responding when openin
- Virtualization and Virtual Machines
- Creating a Windows 10 image with MicroStation preinstalled
- Downloading, Installing and Licensing
- Deployment Images
- Locating your Site Administrator(s)
- Accessing your MicroStation Licenses at home
- Sharing Configurations and Project Data
- Collaboration with ProjectWise
- ProjectWise Share and OneDrive
- Access Product DocumentationTips and Troubleshooting
- Printing
- Maximizing screen real estate
- "MicroStation has Stopped Working” error
- Locating UCF files on network workspace
- Resolving reference file location over VPN
- MicroStation will not open file and crashes
- How to ensure there are no display issue of elements due to latency
- Way to display text and tools using higher resolution display
Connecting to Your Organization’s Network via VPN
Remote Desktop Connection
- HP Z Central Remote Boost with MicroStation & LumentRT
- TeamViewer’s remote desktop software
- Virtualization and Virtual Machines
Virtualization with Citrix
Virtual Machines
- Create a new VM and install its operating system
- Export and import existing VMs in Windows Hyper-V Server
Create a Windows 10 image with MicroStation preinstalled
- Create a Virtual machine
- To move it to other location see the article https://kb.vmware.com/s/article/2030609
- If you are using Hyper-V, from Microsoft, you can create a VM. There are several articles on docs.microsoft.com regarding this. See a few below:
- https://docs.microsoft.com/en-us/virtualization/hyper-v-on-windows/quick-start/enable-hyper-v
- https://docs.microsoft.com/en-us/windows-server/virtualization/hyper-v/get-started/create-a-virtual-machine-in-hyper-v
- https://docs.microsoft.com/en-us/windows-server/virtualization/hyper-v/deploy/export-and-import-virtual-machines
Create a Deployment Image
Licensing
- Find other articles: Licensing Wiki
- How to check out licenses from Entitlement Service
- Ensure users are registered to access their licenses: Bentley User Registration
- How to run offline (no internet)
- How to ensure usage from only one user on a shared workstation
- How remote usage is recorded with Subscription Entitlement Service (SES)
- How to check out licenses from Entitlement Management (how to run offline)
- How to bulk checkout licenses from Entitlement Management (extended offline scenarios)
Sharing Configurations and Project Data
- CONNECT Edition - Custom Configuration Guides
- Online Documents
- MicroStation CONNECT Edition Update 13
- PowerDraft CONNECT Edition Update 13
- Bentley View CONNECT Edition Update 13
How to Get Help?
- Service Request Manager
- Bentley Communities
- MicroStation Community
- CONNECT Center
- Bentley LEARNserver
- License Manager
- Entitlement Management
- User Management
- Roles and Permissions
Useful Articles About Working Remotely
- Super Evil Megacorp
- Suddenly Remote? Here’s How to Regain Your Productivity in Record Time
- The Ultimate Guide to Remote Work
Getting Started with Bentley Software Applications:
You might find the following courses from the Bentley Institute helpful:
- Before You Begin: Configure the Dataset
- Quick Starts for Existing Users
- Train the Trainer MASTER CLASS
- Sheeting
- Printing and Publishing
- How to Share Your Feedback
Helpful Tips and Troubleshooting
- Setting up Default Printer to PDF Format
- Maximizing Screen Real Estate in MicroStation
- How to Back Up and Restore User Preferences
- Open master file without references
- MicroStation Command Line Options and Switches
Useful Videos for Work from Home
- Working from Home with Bentley Software - Contacting Support
- Working from Home with MicroStation CONNECT Edition – Tips to Maximize your Screen Real-Estate
- Working from Home with MicroStation CONNECT Edition –Virtual Machine and Remote Desktop
Please view Bentley's COVID-19 response and Software Working From Home - FAQ to ensure a smooth transition and continued access to all your Bentley products like MicroStation.
We look forward to hearing from you about any suggestions or questions you might have for us. If you’re interested in speaking with a Bentley expert about making the move to MicroStation CONNECT Edition, please complete this form to have someone contact you to provide advice and assistance.
MicroStation blogs are now available on Medium.com - an online publishing platform hosting a variety of blogs.